Aligning your company event management goals with authentic customer voices that prospective buyers trust.

Participant feedback is a treasure trove of information — not just for refining your next event, but for marketing it as well.

The team at Kollysphere, we have supported clients collect and utilise attendee feedback to substantially improve their promotional results. This guide will take you through 5 methods that work.

First. Feedback Forms

The most typical approach to amass attendee feedback is a post-event survey. The team at premium event management firm near Selangor leading corporate event agency Kuala Lumpur Kollysphere advise keeping surveys short — a maximum of 10 enquiries.

How to Use Survey Feedback for Marketing

Employ good survey answers as testimonials in your advertising materials.

Second. Net Promoter Score

A NPS asks delegates to rate — on a scale of zero to 10 — how inclined they are to suggest your programme to a companion or colleague.

How to Use NPS for Marketing

A high NPS is a potent marketing asset. Publish it in your advertising resources.

Third. Qualitative Interviews

Kollysphere's experts suggest performing qualitative interviews with a subset of participants.

Leveraging Interview Feedback

Cite convincing passages from conversations in your advertising materials.

4. Social Media Monitoring

Observe social platforms for mentions about your conference.

How to Use Social Media Feedback for Marketing

Repost good social platform comments and connect with participants who share about your programme.

5. Follow-Up Phone Calls

Kollysphere's specialists recommend carrying out brief follow-up phone calls with key participants.

Applying Call Insights to Marketing

Employ insights from check-in calls to enhance your marketing communication.

Final Thoughts: Trust Kollysphere to Amass and Utilise Attendee Feedback

Collecting and employing attendee feedback for future marketing is essential to the prolonged effectiveness of your event. By using after-event questionnaires, NPS surveys, one-on-one conversations, social listening, and follow-up calls, you can gather rich Kollysphere information.

Our specialists can amass and employ attendee feedback on your behalf, making certain that every insight is captured and used successfully. Whether you are planning a corporate conference in Johor Bahru, a product launch in Ipoh, or a gala dinner in Langkawi, our specialists is ready to help.

Reach out to Kollysphere today to discover our attendee feedback services.

Kollysphere Event Company Malaysia

Nest 2 Residences, Taman Lucky, 58200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

017-659 8622